Refund & Cancellation
The medication sent to you will be consisting of:
a) FREE SAMPLE pack (For 5 days Trial)
b) Medication PACK (For 1 Month, this PACK should be opened only when satisfied with SAMPLE PACK)
Once you receive medicines please try our sample pack and let us know your valuable feedback within 10 days.
In case you are not satisfied with the results of sample pack then please return the pack to us and we will refund all your money. (Only shipping & handling charges will be deducted). You will get 10 days to return the medicines from the date of receiving.
We will refund the money in the same mode as the payment was made. If the payment was by Credit Card or Net-Banking, we will refund in your Credit Card or Net-Banking account. If the payment mode was Cheque or DD or COD, we will send you a Cheque (not a DD). Cheques will be sent only to the billing address of the customer. We can refund via NEFT directly to your bank account also. Please note we will not be able to refund in cash. In case you don’t have bank account, you may opt for voucher which will be redeemable for any future shopping on our site within certain period.
Typically refunds are processed in less than 15 working days but in case of payments by Cheque or DD, it may take more time for the Cheque to be delivered to your billing address, and for the funds to be credited to your account, once you deposit the Cheque.